Quick Listen:
The boardroom falls silent as a senior executive’s voice rises, sharp with frustration over a stalled project. Tempers flare, alliances fracture until one leader steps in with a quiet, deliberate phrase. In under 90 seconds, the room shifts: anger dissipates, focus returns, and collaboration resumes. This isn’t magic. It’s the 90-Second Power Move, a neuroscience-backed technique pioneered by Doug Noll, and it’s crossing from the most unlikely places into the heart of corporate North America.
Emotional conflicts fracture teams and families. The ongoing tension breeds burnout, damages relationships, and hurts performance. The Noll Method’s 90-Second Power Move™ is a proven, neuroscience-based skill for restoring calm, tested from boardrooms to maximum-security prisons. Master this life-changing technique to transform chaos into collaboration. Book a no-obligation zoom call with Doug Noll today!
From Maximum-Security Cells to Executive Suites
Doug Noll didn’t set out to revolutionize leadership. A former trial lawyer who spent 22 years winning arguments in courtrooms, he had what he calls a change of heart. He shifted toward mediation, peacemaking, and conflict resolution, eventually earning a master’s in peacemaking and conflict studies. But the real turning point came in 2010, when he and colleague Laurel Kaufer co-founded the Prison of Peace project at the request of inmates at Valley State Prison for Women in California. There, in maximum-security facilities, Noll began teaching violent offenders many serving life sentences how to de-escalate rage and mediate disputes. The core skill? A method to calm an angry person in 90 seconds or less, drawn from neuroscience and detailed in his bestselling book *De-Escalate: How to Calm an Angry Person in 90 Seconds or Less*. The approach is disarmingly simple: ignore the words, focus on the underlying emotions, and reflect them back with straightforward “you” statements like “You sound really frustrated” or “You seem disappointed.” Brain scans show this affect labeling quiets the emotional centers, lending the speaker’s prefrontal cortex to help regulate the outburst. Prison staff were stunned by the results. Hardened inmates became peacemakers, reducing violence in ways traditional discipline never could. The program expanded across California prisons and beyond, serving thousands of inmates globally. What started as a tool for survival in extreme environments proved universal because, as Noll explains, all human brains are wired the same way. That wiring is now powering a quiet revolution in boardrooms. Noll’s Noll Method, including the branded 90-Second Power Move™, has been adapted for corporate leaders, executives, and teams. It’s being used in high-stakes settings across North America, from healthcare facilities in Florida to classrooms in Maine, and increasingly in executive coaching and leadership development.
The Rising Demand for Emotional Intelligence in Leadership
This shift arrives at a pivotal moment. Emotional intelligence (EQ) is no longer a soft skill it’s a hard-edged competitive advantage. Recent research underscores the point: 90% of top performers across industries score high in emotional intelligence, according to 2025 findings from TalentSmartEQ. In leadership, EQ accounts for nearly 90% of what separates exceptional executives from those with similar IQ and technical skills. Organizations are responding. Corporate training programs increasingly integrate EQ and conflict resolution, especially in tech, healthcare, and finance, where hybrid work, multigenerational teams, and constant change amplify tensions. Studies show these initiatives boost employee retention by as much as 17% in some cases and reduce burnout. Forward-thinking companies recognize that unresolved conflict costs time, morale, and money; de-escalation training turns potential losses into gains in collaboration and innovation. Noll’s technique fits perfectly here. It’s fast, repeatable, and grounded in science, making it ideal for busy leaders who can’t afford long therapy sessions or vague “active listening” exercises that often backfire. Executives report using it to defuse boardroom battles, turn critics into allies, and foster deeper team connections. One senior marketing executive credits it with building communities where people feel truly heard. Another leadership trainer calls it a “game changer” for handling volatile situations.
Challenges in Bringing Empathy to the C-Suite
Of course, adoption isn’t seamless. Traditional corporate cultures especially in results-driven sectors like manufacturing or high-pressure tech sometimes resist anything that feels “touchy-feely.” Leaders accustomed to command-and-control styles may view emotional validation as weakness rather than strength. Implementing EQ practices requires cultural shifts, training investment, and willingness to prioritize relationships alongside outcomes. The technique isn’t one-size-fits-all either. Cultural nuances matter: directness thrives in some U.S. workplaces, while restraint shapes Canadian environments. Noll’s trainings adapt accordingly, but skeptics question whether a method born in prisons translates universally to polished executive settings. Yet the evidence from diverse applications from chaotic hospital exchanges to tense family businesses suggests it does, when applied with authenticity.
The Bottom-Line Impact and a Path Forward
The business case is compelling. Companies embracing these tools see stronger teams, lower turnover, and higher performance. In an era of polarization and rapid change, the ability to restore calm quickly isn’t just nice it’s essential for resilience and innovation. As North American organizations continue to prioritize EQ, techniques like Noll’s 90-Second Power Move stand out for their simplicity and proven track record. Experts in conflict resolution and leadership development increasingly champion it, predicting wider adoption as more leaders experience its power firsthand. For executives and HR leaders ready to act, the steps are straightforward: explore Noll’s resources, pilot de-escalation workshops, and measure the impact on team dynamics. Start small a single meeting, a single tense moment and watch how 90 seconds can rewrite the story. In the end, the most powerful move isn’t about winning arguments. It’s about listening someone into calm, connection, and possibility. From prison yards to corporate towers, Doug Noll’s unlikely success story reminds us: real leadership begins when the shouting stops.
Frequently Asked Questions
What is the 90-Second Power Move and how does it work?
The 90-Second Power Move is a neuroscience-backed de-escalation technique developed by Doug Noll that can calm an angry person in 90 seconds or less. The method works by ignoring the words being said and instead focusing on the underlying emotions, then reflecting them back using simple “you” statements like “You sound really frustrated” or “You seem disappointed.” This affect labeling technique quiets the brain’s emotional centers and helps the speaker’s prefrontal cortex regulate the outburst, transforming conflict into collaboration.
How did Doug Noll develop the 90-Second Power Move technique?
Doug Noll, a former trial lawyer with 22 years of courtroom experience, developed this technique while working with violent offenders in maximum-security prisons through the Prison of Peace project he co-founded in 2010. He initially taught inmates serving life sentences how to de-escalate rage and mediate disputes, with stunning results that reduced violence in ways traditional discipline never could. The success in extreme prison environments proved the technique’s universal applicability, as all human brains are wired the same way, leading to its adoption in corporate boardrooms across North America.
Why is emotional intelligence training becoming essential for corporate leaders?
Emotional intelligence (EQ) has evolved from a soft skill to a hard-edged competitive advantage, with 90% of top performers across industries scoring high in EQ according to 2025 research from TalentSmartEQ. In leadership specifically, EQ accounts for nearly 90% of what separates exceptional executives from those with similar IQ and technical skills. Organizations implementing EQ and conflict resolution training are seeing tangible benefits including up to 17% higher employee retention, reduced burnout, and improved collaboration making unresolved conflict costs a thing of the past while fostering innovation and team resilience.
Disclaimer: The above helpful resources content contains personal opinions and experiences. The information provided is for general knowledge and does not constitute professional advice.
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Emotional conflicts fracture teams and families. The ongoing tension breeds burnout, damages relationships, and hurts performance. The Noll Method’s 90-Second Power Move™ is a proven, neuroscience-based skill for restoring calm, tested from boardrooms to maximum-security prisons. Master this life-changing technique to transform chaos into collaboration. Book a no-obligation zoom call with Doug Noll today!
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