Learn How to Calm an Angry Person in 90 Seconds or Less
If your team confronts conflict, high emotions, and difficult situations, consider bringing in Doug for de-escalation training. In his online de-escalation training workshop, your leaders and members will learn how to de-escalate strong emotions, solve problems, and create accountable agreements with everyone around them. Doug Noll has taught these skills for over 20 years in places as different as California’s most violent men’s and women’s prisons and the U.S. Congressional Budget Ofice with remarkable results. His de-escalation training workshops are the culmination of years of research and experience in the Prison of Peace project.
Participants in the de-escalation training will learn how to calm an angry person in 90 seconds or less.
Doug Noll offers a variety of online curriculums that include video lessons and live online group coaching sessions in the principles and practice business leadership, negotiation, and decision making skills. Over a 10 week period, your team members begin to master the skills and change the way they see their world.
De-Escalation training topics include:
- The somatic, cognitive, and neurophysiologic components of emotion
- The concept of emotional categorization and its opposite, alexithymia
- Understanding the decision making systems in the brain
- The four levels of reflective listening
- The skill of affect labeling to de-escalate strong emotions
- The skill of core messaging
- The skill of results-based listening
- The skill of making accountable agreements
- Learning skills to deal with entrenched beliefs
- Learning how to teach the skills forward
Each course is tailored to the needs of your organization.
To open a conversation with Doug about the possibilities, send him an email.