Keynotes & Workshops:

Emotional Intelligence Training

Practical Emotional Intelligence Training Will Make Your Boss Value You Above All Others

As a lawyer turned peacemaker, Doug has learned the deep value of emotional intelligence. In the thousands of conflicts, large and small, he has been called to mediate, the origins of the dispute invariably result from low emotional intelligence. Doug sees emotional intelligence training as fundamental, and emotional intelligence is not something that is intuitive. Emotional intelligence training by Doug takes you on a journey through your brain and out into modern culture to give you insights into why people act the way they do. You come away with amazing new knowledge and skills that will work for you at your dinner table that evening.

Doug Noll offers a variety of keynotes and curriculums on emotional intelligence training.

‍

Emotional intelligence training and keynote topics include:

‍

  • The somatic, cognitive, and neurophysiologic components of emotion
  • The concept of emotional categorization and its opposite, alexithymia
  • Understanding the decision making systems in the brain
  • The four levels of reflective listening
  • The skill of affect labeling to de-escalate strong emotions
  • The skill of core messaging
  • The skill of results-based listening
  • Learning skills to deal with entrenched beliefs
  • Learning how to teach the skills forward

‍

Each course and keynote is tailored for the needs of the client organization.

Meet Doug Noll

Award-winning mediator, bestselling author, and creator of the Noll MethodTM, Doug has trained Congressional staffers, corporate leaders, and violent prison inmates in the art of listening to and naming emotions.

His book De-Escalate won the Book Excellence Award, while Elusive Peace earned the CPR Institute's Outstanding Book Award.

His fifth book, Empathy Leadership: The Powerful Skill That Drives Winning Results (Sep. 2026), elaborates the entire framework of nervous system leadership.

HIre Doug to Speak

Headshot of Doug Noll

Recent Blogs

October 22, 2026

4 Critical Failures of Most Corporate Mediation (and the Approach That Works)

Read Blog

October 22, 2026

What Leading With Empathy Looks Like in a Hard Quarter: 5 Executive Examples

Read Blog

October 21, 2026

The 6 Essential Elements of Empathy Training for Managers That Actually Sticks

Read Blog