Privacy Policy

Douglas E. Noll | dougnoll.com

Last updated: April 8, 2026

Introduction

Your privacy matters to us. This Privacy Policy explains what personal information we collect when you visit dougnoll.com (the "Site"), why we collect it, how we use it, and what rights you have over it.

By using this Site, you agree to the practices described in this policy. If you have questions, please contact us at the details provided at the end of this document.

1. What Information We Collect

Information You Give Us Directly

When you interact with forms or tools on this Site, we may collect:

• Your name and email address (for example, when you submit a contact form, sign up for email updates, or take the Conflict Style Assessment)
• Your message or enquiry content
• Any additional details you voluntarily share when booking a strategy session or consultation call

Information Collected Automatically

When you visit the Site, certain technical information is collected automatically:

• Your IP address and approximate geographic location
• Browser type and version, operating system, and device type
• Pages you visit, how long you stay, and how you navigate the Site
• Referring website (the site you came from)
• Date and time of your visit

This information is collected through cookies and analytics tools described in Section 7.

2. How We Collect Your Information

We collect information through the following channels:

• Contact and enquiry forms on the Site
• The 2-Minute Conflict Style Assessment quiz
• Consultation booking via OnceHub (a third-party scheduling tool)
• Email newsletter and list sign-up forms, managed via HubSpot
• Cookies and analytics technologies (see Section 7)
• Facebook Pixel — a tracking tool placed by Meta that may collect information about your visit and actions on the Site
• LinkedIn Insight Tag — a tracking tool placed by LinkedIn that may collect information about your visit

3. Why We Collect Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and schedule consultations
• To send you information about Doug Noll's services, programs, and content (only if you have opted in)
• To understand how visitors use the Site so we can improve it
• To show you relevant advertising on platforms such as Facebook and LinkedIn
• To comply with our legal obligations

Under California law, the legal bases for our processing include: your consent (for example, signing up for emails), the performance of a contract or pre-contract steps (for example, booking a consultation), our legitimate business interests (for example, analytics and marketing), and compliance with legal obligations.

4. How We Store and Protect Your Information

Your information is stored on secure third-party platforms — including HubSpot for email and CRM, and our website hosting infrastructure. We take reasonable technical and organisational steps to protect your data from unauthorised access, loss, or misuse, including the use of encrypted connections (HTTPS) across the Site.

However, no method of internet transmission is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

5. Third-Party Services and Data Sharing

We do not sell your personal information to third parties. We may share your data in limited circumstances:

Service Providers

We work with trusted third-party tools and platforms that may process your data on our behalf:

• HubSpot — for email marketing, lead capture, and CRM. See: legal.hubspot.com/privacy-policy
• OnceHub — for scheduling consultation calls. See: oncehub.com/privacy-policy
• Meta (Facebook) — Facebook Pixel for advertising and analytics. See: facebook.com/privacy/policy
• LinkedIn — LinkedIn Insight Tag for advertising and analytics. See: linkedin.com/legal/privacy-policy
• Google Analytics — for understanding Site traffic and user behaviour. See: policies.google.com/privacy

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of ourselves or others.

6. Your Rights

As a California resident or visitor from elsewhere in the United States, you have rights regarding your personal information, including:

• The right to know what personal information we have collected about you
• The right to request a copy of your personal information
• The right to ask us to correct inaccurate information
• The right to ask us to delete your personal information (subject to any legal retention requirements)
• The right to opt out of marketing emails at any time by clicking "unsubscribe" in any email we send

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know whether we sell personal information (we do not) and the right to non-discrimination for exercising your privacy rights.

To exercise any of your rights, please contact us using the details in Section 10.

7. Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to make the Site work properly, to understand how visitors use it, and to deliver relevant advertising.

Types of Cookies We Use

• Essential cookies — necessary for the Site to function. You cannot opt out of these.
• Analytics cookies — we use Google Analytics to understand how visitors interact with the Site (pages visited, time spent, traffic sources). These cookies do not identify you personally.
• Marketing and tracking cookies — Meta (Facebook) Pixel and LinkedIn Insight Tag place cookies that allow us to show you targeted advertising on those platforms based on your visit. HubSpot also uses cookies to track form submissions and user behaviour.

Most browsers allow you to refuse or delete cookies. You can adjust your browser settings to manage cookies at any time. Please note that disabling cookies may affect some functionality of the Site.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy — and in any case for no longer than 2 years from the date of your last contact with us — unless:

• You request deletion earlier (see Section 6)
• We are required to retain it for longer by law or regulation
• You remain an active subscriber to our email list, in which case we retain your details until you unsubscribe

9. Children's Privacy

This Site is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a person under 18 has provided us with personal information, please contact us and we will promptly delete it.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to make a complaint about how we handle your personal information, please contact us:

Douglas E. Noll
PO Box 2336
Clovis, CA 93613
support@dougnoll.com

We aim to respond to all privacy-related requests within 30 days.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.